What is happening?
• By law, nearly 1,000 television stations across the country are required to move frequencies to make room for wireless internet broadband services.
• As a result, KRCB is moving frequencies on APRIL 29, 2020. This is our Rescan Day.
• Viewers who watch TV over the air with an antenna will need to rescan their TV sets on Rescan Day.
• Rescanning is when your TV finds all the available channels in your area.
• Most viewers will not need to purchase new equipment, some viewers of KRCB who have a UHF-only antenna may need to replace the unit with an   antenna that also receives VHF frequencies. Our new frequency will be transmitted via the VHF frequency band.
• Because stations are required to move at different times on the calendar, viewers may have to rescan more than once (each time a station in their market changes frequencies).
• This move will not change the KRCB channel number (22) on your television.
• The new KRCB signal is on a VHF frequency and no longer on an UHF channel. If you have an UHF-only antenna, you will need to purchase a new antenna that also receives VHF channels.

BoyTelevisionWhy is it happening?
• Recently, the Federal Communications Commission (FCC) held an auction to reallocate TV broadcast airwaves for wireless internet broadband services.
• At the conclusion of the auction, the FCC determined that nearly 1,000 TV stations must move frequencies to make room for wireless internet carriers.
• As required by the FCC, TV stations will be moving frequencies at different times through the spring of 2020.
• This may require viewers who use an antenna to watch TV to rescan more than once – each time a local station changes updates their frequency as required.
What does this mean for local viewers?
• Viewers will need to take simple steps to rescan their television sets when KRCB and others in our TV market move frequencies. Some viewers may need to purchase new equipment to pick up VHF signals in addition to UHF signals.
• Viewers who subscribe to cable or satellite television will not have to rescan – their service provider will do this for them.
• Rescanning is a straightforward process: select "scan" or "autotune" from your TV or converter box control menu to start the scanning process. Instructions are usually available by pressing the "set-up" or "menu" buttons on your remote control.
• If viewers haven’t rescanned their TVs recently, they may discover TV channels they didn’t know they were missing.

How can viewers prepare for these changes?
• Viewers can visit TVAnswers.org to learn more, such as how to rescan their televisions and when all their local stations are moving frequencies. They can also sign-up for mobile alerts and email updates on changes that may affect them.
• Viewers can also call the Federal Communications Commission consumer hotline at 1-888-CALLFCC (1-888-225-5322) and press "6" to speak to a help desk representative. The call center is staffed from 8:00 a.m. to 1:00 a.m. Eastern time, seven days a week
• NorCal Public Media remains committed to ensuring our viewers have access to the news, emergency updates and entertainment they rely on us to deliver every day. We want to make this transition as easy as possible for them.
• No new equipment or services are needed, and once the rescan is complete, you will still find us on channel 22. You can also watch KRCB online for free on our website norcalpublicmedia.org/livestreamor on the free NorCal mobile app.
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