If you have a question or comment about closed captioning on Northern California Public Media television channels or the norcalpublicmedia.org website, use the contact information below to get in touch with us.

Immediate Captioning Concerns:

Gerry Pacitti
NCPM Engineering
5850 Labath Avenue
Rohnert Park, CA 94928
Phone: 707 584 2034
Fax: 707 585 1363
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General Captioning Concerns:

Darren LaShelle
NCPM Content Manager
5850 Labath Avenue
Rohnert Park, CA 94928
Phone: 707 584 2017
Fax: 707 585 1363
This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it..org

norcalpublicmedia.org Online Captioning Concerns:

Darren LaShelle
NCPM Content Manager
5850 Labath Avenue
Rohnert Park, CA 94928
Phone: 707 584 2017
Fax: 707 585 1363
This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it..org

NCPM Closed Captioning Quality Certification

All local programming produced by Northern California Public Media and broadcast on our channels complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by Northern California Public Media complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.

We present programs from a variety of sources.  These organizations, and others, provide closed captioning certification for the the programs they present to Northern California Public Media. 
Public Broadcasting Service
American Public Television
National Educational Telecommunications Association