SANTA ROSA Emergency Information Update 10/18/17

The dates and times for these will be announced soon. Residents and business owners of affected areas must remain evacuated. DO NOT REMOVE ANY ASH OR HAZARDOUS MATERIALS FROM THE PROPERTY! Improper handling and disposal of hazardous ash and materials may impact you, your children and the general public.  Ash and debris contain hazardous materials, which may include asbestos, heavy metals, by-products of plastic combustion and various other chemicals. Unauthorized debris and ash removal by property owners may jeopardize their ability to obtain financial assistance from FEMA.

CalFire has lifted evacuation orders for Annadel Heights, Oakmont and a Mendocino Ave Medical Complex. Please use caution when driving. (updated 10/17, 1 PM)

Updated fire size and containment: CAL FIRE Website

Updates on evacuation orders can be viewed in the Santa Rosa Nixle thread online. Sign up for Nixle alerts by texting your ZIP CODE to 888777 or sign up online.

​Evacuation Orders  
 

A mandatory evacuation order means that you need to LEAVE IMMEDIATELY. Absolutely NO entry into evacuated areas is allowed until the evacuation order has been lifted. 
 

A curfew is imposed for the Mandatory Evacuation Areas. No one may be on streets or any other public place between 6:45 p.m. and 7:15 a.m. A violation is punishable as a misdemeanor. View evacuation map

 

Time permitting, turn off your gas and water. How to turn off your gas (PG&E)Evacuation Map

The evacuation map indicates areas of the City that remain under mandatory evacuation orders.
Yellow = Outside of Mandatory Evacuation Area
Red = Mandatory Evacuation Area (City of Santa Rosa)

Link to County of Sonoma website for evacuations outside of the city limits​Evacuation Orders  
 

A mandatory evacuation order means that you need to LEAVE IMMEDIATELY. Absolutely NO entry into evacuated areas is allowed until the evacuation order has been lifted. 

Map of evacuated area

A curfew is imposed for the Mandatory Evacuation Areas. No one may be on streets or any other public place between 6:45 p.m. and 7:15 a.m. A violation is punishable as a misdemeanor.

Time permitting, turn off your gas and water. How to turn off your gas (PG&E)
 Returning to your Property  
 
We understand you are anxious to return to your neighborhood, but for your safety and the protection of your home and personal property, entry is not allowed until mandatory evacuation orders have been lifted. We are working to make this happen as soon as it is safe. 

Public safety cannot provide escorts into the evacuated areas. All of our resources are committed to actively fighting the fire. Please cooperate with first responders. We are relying on you to follow these instructions to ensure your safety and the safety of our first responders. 

Notices of lifted mandatory evacuations and allowable re-entry will be sent out via Nixle alerts. Sign up for Nixle alerts by texting your ZIP CODE to 888777 or sign up online Recent Nixle alerts can be viewed 
 
To prepare for re-entry and returning home:

• Make sure you have ID. If you do not, visit the Local Assistance Center
• Precautions to Take Upon Returning Home
• Protecting Public Health From Home and Building Ash

Local Assistance Center  
 The Local Assistance Center is a one-stop-shop with critical government services for residents who have been impacted by the fires. Replace lost or destroyed vital documents (ID, financial information, etc.) and get connected with financial support services such as insurance information and apply for FEMA aid. Disaster assistance is available to all members of our community. You will not be asked to show proof of legal citizenship to receive assistance.

Open 9 am. Last entry at 6pm. (7 days a week)
Press Democrat Building
427 Mendocino Ave, Santa Rosa

Parking is free off of B St. in the City lot. The LAC is just three blocks from the Downtown Transit Mall. Starting 10/16/17 CityBus will offer free direct service from the Finley Center, the Fairgrounds/Veterans building, and Elsie Allen High School evacuation centers. Bus schedules will be posted at the shelters.

The site is wheelchair accessible and Spanish translators and a children’s play area will be available.

Speed up the FEMA Process. Register before you go in person to the LAC online at DisasterAsssistance.gov or over the phone at 800.621.FEMA (3362). TTY: 800.462.7585

Have available information ready:

• Social Security number(s)
• Address of the damaged home or apartment
• Description of the damage
• Information about insurance coverage
• Telephone number
• Mailing address
• Bank account & routing numbers for direct deposits of funds

Status of Property Damage, Utilities and Public Services

1. Aerial Property Damage Map
2. School Closures
3. Water and Sewer
4. Power and Gas
5. Garbage Service
6. Internet and Cell Service
7. Non-Emergency City Services
8. Hospitals, Prescriptions & Medication

Slide vertical divider to enlarge left or right side of map.
Link to full screen map

Missing PersonReport or search for a missing personRed Cross Safe and Well websiteCall 707.565.3856Report yourself as safeRed Cross Safe and Well website"Check in" on Facebook​Stay Informed and Connect with Us
For life-threatening emergencies dial 9-1-1

24/7 Call Center
707-543-4511
Our call center is open 24/7 the number is (707) 543-4511. You can call us anytime and talk with someone directly in English or Spanish. For TDD, call (707) 543-4536; or you may use the 711 Relay Service

Sign up for Emergency Alerts
Nixle is the City's Emergency alert system. Get text alerts by texting your ZIP CODE to 888777 or sign up online.