Webpage updated: Saturday, October 14, 2017 10:42 AM
NEW EVACUATION ORDERS FOR SANTA ROSA NEIGHBORHOODS
Mandatory Evacuation Order for all residents north and south of Hwy 12 between Calistoga Road and Adobe Canyon Road. This includes all of Skyhawk, Mountain Hawk, and much of Rincon Valley. Oakmont remains a mandatory evacuation area. Evacuate your homes immediately, westbound toward Santa Rosa. It is recommended to head toward Finley Community Center or Sonoma County Fairgrounds, which are current evacuation centers. (VIEW MAP)
The evacuation map (above) indicates areas of the City that remain under mandatory evacuation orders. If your home is not included in these regions, then you are cleared to return home. Please also check the Cal Fire Evacuation Reduction Press Release for a listing of neighborhoods where mandatory evacuation orders have been lifted. These are the only areas where it is permissible to return. Please also carefully read and follow the Precautions to Take Upon Returning Home. (En español)
EVACUATION ORDERS REMAIN FOR SEVERAL SANTA ROSA NEIGHBORHOODS
Residents need to heed evacuation orders. Evacuation means that you need to LEAVE IMMEDIATELY! Absolutely NO entry into evacuated areas is allowed while evacuations are still being enforced.
A curfew is imposed for the Mandatory Evacuation Areas, no persons shall be upon the streets or any other public place between 6:45 p.m. and 7:15am. A violation is punishable as a misdemeanor
Public safety cannot provide escorts into the evacuated areas. All of our resources are committed to actively fighting the fire. Please cooperate with first responders. We are relying on you to follow these instructions to ensure your safety and the safety of our first responders.
MANDATORY EVACUATION AREAS
Mandatory Evacuation means that you need to LEAVE IMMEDIATELY!
- NEW- All residents between Calistoga Road and Adobe Canyon Road, and to the north and south of Hwy 12, this includes, Skyhawk, Mountain Hawk, Adobe Canyon and most of Rincon Valley
- Annadel Heights area, bordered north by Parktrail Drive and west by Summerfield Road
- Cross Creek Road
- Sky Farm Drive Neighborhood
- Saint Andrews Drive
- Fountaingrove Parkway from Mendocino Ave to Daybreak Ct
- Coffey Park Area between SMART Rail and Industrial and from City Limits north to Piner Rd
For evacuations outside of the city limits please visit, http://sonomacounty.ca.gov/Public-Safety/Santa-Rosa-Fire-Evacuations/
Time permitting, turn off your gas and water.LOCAL ASSISTANCE CENTER
The County of Sonoma and the City of Santa Rosa are opening a Local Assistance Center (LAC) in partnership with FEMA and the California Office of Emergency Services on Saturday morning. The LAC is a one-stop-shop with critical services for residents who have been impacted by the fires. The LAC will be open from 9:00am to 7:00pm for at least two weeks and likely longer at the Press Democrat building in downtown Santa Rosa at 427 Mendocino Ave. between Ross and 5th Streets. Parking is free off of B St. in the city lot. The site is wheelchair accessible. Spanish translators and a children’s play area will be available.
Santa Rosa Fire Info Line: 707-543-4511
For TDD, call 707-543-4536; or you may use the 711 Relay Service
For life-threatening emergencies dial 9-1-1
Santa Rosa Fire Damage Map
*Red area is vegetation. Areas that are not red that would otherwise have vegetation are burned areas.
It does not indicate fire. Click to pan and zoom map.
- Cook Middle School at 2480 Sebastopol Road, Santa Rosa (MEDICAL SUPPORT AVAILABLE)
- Elsie Allen High School, 599 Bellevue Avenue, Santa Rosa (MEDICAL SUPPORT AVAILABLE)
- Analy High School Gym at 6950 Analy Avenue, Sebastopol (MEDICAL SUPPORT AVAILABLE. AT CAPACITY)
- Finley Community Center at 2060 West College Avenue, Santa Rosa
- Santa Rosa Veterans Building at 1351 Maple Avenue, Santa Rosa (MEDICAL SUPPORT AVAILABLE)
- Sonoma County Fairgrounds - Grace and Finley Pavilions in at 1350 Bennett Valley Rd, Santa Rosa (NEAR CAPACITY-ALSO ACCEPTS LARGE ANIMALS)
- Cloverdale Citrus Fair at 1 Citrus Fair Drive, Cloverdale (ALSO ACCEPTS LARGE ANIMALS)
- Healdsburg Community Center at 1557 Healdsburg Avenue, Healdsburg
- Monte Rio School at 20700 Foothill Drive, Monte Rio
- Casa Grande High School at 3333 Casa Grande Road, Petaluma
- Cavanaugh Youth Center at 426 8th Street, Petaluma
- Church of Christ at 370 Sonoma Mountain Parkway, Petaluma
- First Presbyterian Center at 939 B Street, Petaluma
- New Life Church at 1310 Clegg Street, Petaluma
- Petaluma Church of Christ at 370 Sonoma Mountain Parkway, Petaluma
- Petaluma Community Center at 320 North McDowell Blvd, Petaluma
- Petaluma New Life Church at 1310 Clegg Street, Petaluma
- Petaluma Veteran's Memorial Building at 1094 Petaluma Blvd South, Petaluma
- Sonoma Marin Fairgrounds at 175 Fairgrounds Drive, Petaluma (ALSO ACCEPTS LARGE ANIMALS)
- Burton Recreation Center at 5401 Snyder Lane, Rohnert Park
- Sally Tomatoes at 1100 Valley House Drive, Rohnert Park
- St. Eugene's Cathedral School/Gym at 300 Farmers Lane, Santa Rosa
- The Bridge Church at 301 Fulton, Santa Rosa
- Hessel Church at 5060 Hessel Avenue, Sebastopol
- St. Stephen's Episcopal Church at 500 Robinson Rd, Sebastopol
- Sonoma Valley High School at 20000 Broadway, Sonoma
- Windsor High School at 8695 Windsor Road, Windsor
Service Description: This web service displays data from the FEMA National Shelter System database. The FEMA NSS database is synchronized every morning with the American Red Cross shelter database. After this daily refresh, FEMA GIS connects every 20 minutes to the FEMA NSS database looking for any shelter updates that occur throughout the day in the the FEMA NSS.
Red Cross is in need of volunteers to immediately assist with check-in, supply distribution and other activities as needed
VOLUNTEER CENTER OF SONOMA COUNTY
- Call for Food Donations: Members of our community who were experiencing homelessness before the fires are in need of food at this time. Much of the food normally donated to the City’s homeless shelters has been diverted to local fire shelters, leaving the homeless shelters in critical need. St. Vincent de Paul is accepting donations of unprepared foods at its 610 Wilson Street location, 8am-3pm. The food will then be distributed to homeless shelters throughout the City.
- Salvation Army - 95 Stony Circle, Unit D, Santa Rosa, CA 95401
- Redwood Empire Food Bank - www.refb.org 3990 Brickway Blvd, Santa Rosa, CA 95403 (Ready to eat non-perishable food)
- Veteran's Association - 1351 Maple Avenue, Santa Rosa, CA 95404, between 8:00am - 3:00pm (clothes and essentials)
Monetary donations for fire victims are being accepted at: www.unitedwaywinecountry.org
- Check in/search registrants at SafeandWell.communityos.org
- Check in on Facebook.
- Call 707-565-3856 to file a missing person report.
- All Santa Rosa City Schools will be closed until October 23, 2017
- Santa Rosa Junior College will be closed until October 17, 2017
- Sonoma State University closed until October 16, 2017
- WATER AND SEWER
Water & Sewer service in Santa Rosa has not been affected, with the exception of two isolated areas in Oakmont and Fountaingrove where boil water notices have been issued.
Boil water notices have been issued for residents who live:
East of Mendocino Ave, north of Chanate Rd, west of Fountain Grove Parkway, and south of Mark West Springs Rd
All residents who access their home off of Fountaingrove Parkway along Rincon Ridge Dr, Sedgemoore Dr, Hansford Court, and Parker Hill Rd.
On White Oak Drive south of Madelyne Court, Madelyne Place, Oak Mesa Drive south of Starry Knoll Court, and Shooting Star Place.
*See detailed boil water notice and map below.
If you are under a boil water notice you must bring all water to a boil before consuming.
An alternative method of disinfection for residents that are not able to boil their water is to use fresh, unscented, liquid household bleach. To do so, add 8 drops (or 1/8 teaspoon) of bleach per gallon of clear water or 16 drops (or ¼ teaspoon) per gallon of cloudy water, mix thoroughly, and allow it to stand for 30 minutes before using. A chlorine-like taste and odor will result from this disinfection procedure and is an indication that adequate disinfection has taken place.
For water quality questions call 707.543.4511.
Boil Water NoticesFountaingrove
- Boil Water News Release Update 10102017 5pm FG
- Boil Water Notice Update 10102017 5pm FG
- Boil Water Map Update1 10102017 5pm FG
White Oak (Oakmont)
POWER AND GAS
Pacific Gas & Electric (PG&E) estimates more than 160 outages impacting more than 50,000 customers in Sonoma County. PG&E is coordinating closely with CalFire Incident Command, Sonoma County Emergency Operations Centers, and local elected officials to restore power as quickly as possible to areas cleared by CalFire for entry. It will likely take several days to restore power completely to all customers.
To view power outage areas, PG&E’s online outage map.
Restoration of Power and Gas by PG&E
PG&E is restoring gas in Santa Rosa today (10/11) and access to meters is critical in the gas restoration efforts. If your gas meter is behind a locked gate and you cannot be home to let a gas professional in, please call PG&E to let us know at 1-800-743-5000. PG&E is currently assessing the extent of damage as first responders grant permission to safely access areas. Assessing the following:
- Access and safety of the area
- Damage to gas facilities
In order to restore gas service, gas crews must conduct a thorough assessment of damaged infrastructure and on-site inspections at each customer home and business. We want to stress the importance of how critical access to meters is to the gas restoration process. If your gas meter is behind a locked gate and you cannot let a gas professional in, please call PG&E at 1-800-743-5000.
Monday (10/9/2017) was a holiday and the landfill and transfer stations were closed. Services this week are under holiday schedule (customers are served one day later than their normal collection day). Next week refuse and recycling services will return to normal schedule.
Collection is being done everywhere with the exception of evacuation areas. Service in other areas of the City is subject to changing circumstances (re: the fire and official mandates). Due to road closures collection times may vary greatly as the result of interference with normal traffic circulation. Northbay Corporation (Ratto Group) are ready to launch an aggressive debris box clean-up effort. Crews and equipment are standing by for this purpose.
CITY BUS DETOURS
The following detours will continue until further notice:
Route 1: Outbound from Transit Mall, the bus will turn left on Steele Lane to get to Coddingtown Mall, with no service to Bicentennial. The bus will return the same way.
Route 10: Bus will turn around at Coffey and Bluebell and return to Coddingtown (no northern loop service).
Route 8: buses cannot serve all of Bennett Valley due to evacuation. Buses will travel south on Summerfield, turn right onto Hoen Avenue, right onto Yulupa Avenue to return inbound.
Because CityBus is operating on a Saturday service schedule, the following routes are not operating:
- Route 2 (only 2B is operating)
- Route 4B (only 4 is operating)
- Route 7
- Route 19
As conditions allow, additional services will resume operation.
- What fires are affecting the City of Santa Rosa?
- Is it safe to return to my home?
- What is the difference between an advisory evacuation and a mandatory evacuation?
- How can I find out if my house burned down?
- How can I find out about the welfare of a family member?
- Where can I find information about road closures?
- When should I call 9-1-1?
- Is my water safe to drink?
- How can I report fire location information/condition?
- How can I get assistance evacuating if I am immobile and/or don't have a car?
- What about my animals?
- How do I get my mail if I have been evacuated?
- How can I receive my mail if my house burned down?
- What help is available for financial assistance?
- What information is available by calling 211?
- Where can I get my medication?
- Are there updates about Sonoma County inmates / is the jail being evacuated?
- Where do I find out information about power/gas outages in my area?
- Where can I get assistance with passports and Consular IDs if I am a Mexican national?
- Where can I find information about air quality?
IS IT A RUMOR?
Rumor: Residents can return to evacuated areas with their ID.
Answer: No. Some radio stations have reported that people may return to their homes in evacuated areas to retrieve things. ALL evacuated areas are to remain evacuated. Law enforcement have secured the area and will not be allowing people into the evacuated areas for your safety.
Rumor: Is the fairgrounds shelter being evacuated?
Answer: No.The fairgrounds is still sheltering people and is not being evacuated.
Rumor: Is the evacuation center at Cook Middle School being evacuated?
Answer: No. There are still plenty of cots, food and water available for those in need.
Rumor: Is the area behind Oliver's Market on Stony Point being evacuated?
Answer: No. There are no evacuation orders for this area.
Rumor: May I return to Oakmont?
Answer: No. All mandatory evacuation areas are still active and too dangerous for residents to return.
Rumor: Is Santa Rosa City Bus operating at full capacity?
Answer: No.CityBus is operating on a Saturday schedule through the end of the week, with service free of charge
Rumor: Will plain-clothed officers be evacuating residents?
Answer: No. Law enforcement offers with any agency will be in full uniform.
- What You Can Do on Your Own
- Emergency Information and News
- During an Emergency
- Fire Stations
- Local Resources
- Non-Emergency Numbers
What You Can Do on Your Own
- Prepare an Emergency Supply Kit
Be prepared to use what you have on hand to make it on your own for at least three days, maybe longer, after a disaster.
- If the Lights Go Out...
PG&E: What to do if the lights go out
- Report or Check on an Outage...
PG&E: Where to call to report or check on a power outage
- If You Smell Gas...
PG&E: What to do if you smell gas
- How to Turn Off Your Gas...
PG&E: How to turn off your gas
- During a Flood...
County of Sonoma flood information
- Citizens Organized to Prevent Emergencies (COPE)
City of Santa Rosa Citizens Organized to Prepare for Emergencies (COPE) Program
The City of Santa Rosa with American Red Cross and other agencies has identified City Community Centers, High Schools, Middle Schools and other facilities to help address sheltering needs for our community and for special, access and functional needs individuals and groups. During and/or after an emergency, information on those facilities will be provided through public press release releases.