PG&E Community Resource Centers
PG&E will provide Community Resource Centers in key areas that may have continuing impacts due to the Oct. 26 PSPS event and the potential new event. To view the current list, click here.
How Customers Can Prepare
As part of PSPS preparedness efforts, PG&E is asking customers to:
- Update their contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a PSPS.
- Plan for medical needs like medications that require refrigeration or devices that need power.
- Identify backup charging methods for phones and keep hard copies of emergency numbers.
- Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.
- Keep in mind family members who are elderly, younger children and pets. Information and tips including a safety plan checklist are available at pge.com/wildfiresafety.
- Learn more about wildfire risk and what to do before, during and after an emergency to keep your family safe at PG&E’s Safety Action Center.
While customers in high fire-threat areas are more likely to be affected by a Public Safety Power Shutoff event, any of PG&E's more than 5 million electric customers could have their power shut off because the energy system relies on power lines working together to provide electricity across cities, counties and regions.
Backup electric generators can be a part of any preparedness plan, but they can also pose unique safety hazards.
It’s important to understand how to safely operate your generator before an emergency occurs. This means doing regular safety checks and being sure you have enough fuel to last a few days. If you don’t understand how to use your generator, you risk damaging your property, endangering your life and endangering the lives of others.
Position your generator where its exhaust can vent safely to prevent carbon monoxide poisoning, which can be fatal. Never run a portable generator in the garage or in the rain, and never store generator fuel in the house.
Additional tips on the safe use of generators can be found at PG&E’s Safety Action Center at www.safetyactioncenter.pge.com.